Return Policy
At Farhan Leather Trader and Technicine, we take pride in the quality of our handcrafted leather goods. If you are not completely satisfied with your purchase, we're here to help.
Returns
- You have 14 days from the date of delivery to return an item.
- Items must be unused, in their original condition, and in the original packaging.
- To initiate a return, please contact us at our store email with your order number and reason for return.
Non-Returnable Items
- Custom or personalised leather goods
- Items that have been used, worn, or altered
- Sale or clearance items
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange for the same item, please contact us within 14 days of delivery.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 7–10 business days.
Shipping Returns
- You are responsible for paying your own shipping costs for returning items.
- Shipping costs are non-refundable.
- We recommend using a trackable shipping service for returns.
Contact Us
If you have any questions about our return policy, please contact us through our website or visit our store.